Hootsuite is a popular and flexible message management and reporting solution for social media. It is also really easy to get started with. Continue reading →

Every year Australia’s major youth focused radio station holds a poll to pick the 100 most popular tracks for the last twelve months. This poll is called the Hottest 100, it is rather popular. Continue reading →

The short version is that when someone with a Google+ account performs a search while logged in, results drawn from content they or their friends have posted through Google+ will be a part of the results. Continue reading →

Post-purchase care won’t save you because once it is online, spidered and shareable, it is too late. Customers broadcast the entire purchase process from research onwards through social media in real time, online, to all their friends, and the search … Continue reading →

Last year the UK branch of Ben & Jerry’s announced that they were abandoning email marketing and switching to social media as their main means to keep in touch with their customers. Continue reading →

When certain Queensland Association for Healthy Communities (QAHC) ads were pulled from bus stops around Brisbane this week, my Facebook and Twitter feeds filled with protests Continue reading →